New Dental Patient Information – Jacksonville, FL

Let Us Welcome You to the Family

It is a pleasure to welcome you to our dental office located at 8841 San Jose Boulevard in Jacksonville, FL. Dr. Altenbach provides comprehensive and compassionate dental care to patients from ages 3 to 103. Please let us know how we can help you quickly feel at home in our dental office. We look forward to meeting you soon and serving all of your dental needs. If you have any questions, please don’t hesitate to give us a call.

Your First Visit

We value your time and want you to get the most out of your first visit, which is why we are here to share what you can expect. When arriving, a member of our dental team will greet you comfortably before escorting you to a treatment room. From there, we will thoroughly evaluate your smile before removing any hardened plaque and tartar from the teeth and gumline. Once you’ve been evaluated by Dr. Altenbach, he will formulate a treatment plan that allows you to feel more in control of your oral health.

Please bring the following with you to your first appointment:

  • Patient information and financial policy forms
  • List of your current medications
  • Valid dental insurance card
  • Photo ID
  • Your smile

Patient Forms

To avoid long wait times and possible delays, we advise you to fill out any new patient paperwork at home before your first visit. You can easily download the forms using the link below. Simply fill them out and be sure to bring them with you to your appointment, as this will speed up the time you must spend in the waiting area.

Download Our Patient Forms

Pay Online

As a service to our patients, we offer online bill pay through PayPal to allow the convenience of using your credit or debit card from home. You do not need a PayPal account to use this service. Please indicate the patient name and DOB in the description field. Please let us know if you have any questions or problems using this service. Thank you for your payment!

Pay online button

Easy Dental Financing

Want help to lower your upfront dental costs? Need multiple treatments but cannot afford to pay the entire amount at one time? With the help of CareCredit, SunBit or Wisetack, you can apply for flexible financing that makes it possible for you to break up your dental treatment costs across several months or years so that you can stay well within your desired budget. And the best part is there are no surprise fees!

Apply for CareCredit

Apply for SunBit

Apply for Wisetack

Dental Insurance

Our office is pleased to work with all PPO insurance plans and will be happy to take care of any necessary paperwork to file your claims. As an unrestricted provider, we will help you maximize your dental benefits with our office. Our team of experts will help you get the most out of your benefits to lower your out-of-pocket expenses for your dental needs. Your dental health is our top priority and we are committed to making sure you receive the treatment you deserve! Call our office if you have any questions about your specific plan. We are here to help!

In-House Dental Membership

If you want to avoid the red tape commonly associated with dental insurance (i.e., copays, pre-authorizations, deductibles, etc.), you might consider enrolling in our in-house dental membership plan. By paying a set fee each year, you receive access to preventive dental care as well as discounted services available in our office.

Learn More About Our Membership Plan